Xceed is the leading multilingual Business Process Outsourcing Service provider in EMEA region with a capacity of more than 2000 web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial accounts in different European languages. Our core objective is to deliver superior quality and value to our clients in every aspect of the CRM cycle. Xceed currently operates from (7) sites in Egypt & (2) sites in Casablanca, Morocco. * Services Inbound Services Outbound Services Back office Services Infrastructure Management Services Recruitment Process Outsourcing Helpdesk Support Services Social Media Analysis Services * Sectors Served Telecommunication Technology Automotive Public Sector Tourism & Aviation Education * Awards Best Global Outsourcing 100TM 2009, 2010, 2011, 2012 & 2013_ IAOP» Outsourcing Service Provider- 2006 & 2007 _ Insight Call Centre Award -2007 _ Insight The Business Continuity Team of the Year-2012 - BCI Institute Best Career and Skill Paths Award -2008 - Insight Best Recruitment Program Award -2009 - Insight * Certificates COPC¬-20006,2007,2008,2009,2010,2011,2012 BS 25999:2007 Business Continuity Management System- BSI OHSAS 18001:2007 Occupation Health & Safety Management System- BSI ISO 9001:2008 ISO/IEC 27001:2005 Information Security Management System- BSI ISO 14001:2004 * Clients Recognition Microsoft Premier Vendor -2005-2007 The Strategic Partner of the Year 2012-du