Do I have to reclaim my account?
We have revoked all previous claims to ensure proper ownership of accounts. Please note no data has been lost by cancelling account ownership, it was done to guarantee proper access to your account.
Where did the contact list go?
We are currently working to clean up the contact list to make it as useful as possible, as well as developing the best method for reintroducing it into the platform. Stay tuned!
Looking for a specific dataset or widget?
A number of the different datasets or widgets that were previously available are being reworked to be more useful and informative. We’ll be rolling out changes over the next several months. We recommend checking back periodically to see what has changed!
I am a network that is attempting to contact a buyer; can I do that through the Media Index platform?
Contacting an ad buyer through the platform is currently unavailable. As we continue to improve your experience this and other exciting functions will be added in periodically.
Where is my profile data supplied?
The data is supplied by Similar Web. If you have any questions about this data please contact them to have your data updated. Once revised, Media Index will automatically pull through the updated data into your profile.
Where did the newsfeed feature go?
We are working on creating a new and improved newsfeed to be released by the end of 2021. Sign up for our newsletter to keep up to date with all new feature releases.
How to claim your profile page:
- Log in to the Media Index webpage using your newly created credentials.
- Navigate to your network profile page and click on the “Claim Page” button.
- Confirm the company page you would like to claim.
- Fill out the prompted form and hit submit.
- You will receive a follow up email with confirmation of the submitted information.
- Once your information is validated and confirmed, you will receive an approval email allowing you admin access to your company profile page where you can use detailed analytics to analyze traffic for prospecting clients.