Vertical Communications
Vertical Communications is a leading provider of communications platforms and applications that enable critical business workflows for enterprises across a variety of industries including retail, automotive, health care and hospitality. Our cloud and hybrid voice, WebRTC, mobility, messaging and collaboration solutions help many of the worldÍs most successful companies improve daily operations, drive sales and deliver superior customer experiences. VerticalÍs award-winning products and solutions, combined with our highly customer-focused engagement model, make us the perfect strategic partner for businesses looking to transform their operations through communications technology. For more information about Vertical Communications and our award-winning products built for How We Work Today, visit www.vertical.com.
Telecommunications
200 - 500
Santa Clara, CA, United States
About

Vertical Communications is a leading provider of communications platforms and applications that enable critical business workflows for enterprises across a variety of industries including retail, automotive, health care and hospitality. Our cloud and hybrid voice, WebRTC, mobility, messaging and collaboration solutions help many of the worldÍs most successful companies improve daily operations, drive sales and deliver superior customer experiences. VerticalÍs award-winning products and solutions, combined with our highly customer-focused engagement model, make us the perfect strategic partner for businesses looking to transform their operations through communications technology. For more information about Vertical Communications and our award-winning products built for How We Work Today, visit www.vertical.com.

Site Traffic
  • 5990744 Global Rank
  • 2001088
    United States
Traffic Sources
  • Search
    82.00%
  • Direct
    18.00%
  • Display
    0.00%
  • Mail
    0.00%
  • Referrals
    0.00%
  • Social
    0.00%
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Alexa Traffic Data
Global Rank 273,726
48,886
United States Rank 19,534
21,458
United States Page Views 45.5%
30.2%
Top Countries
Top Search Keywords
  • Business Systems
Mobile App Data
MixRank is the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn more.
  • 10 SDKs
  • 2.43 Avg. Rating
  • 24 Total reviews
  • App Url: https://itunes.apple.com/app/vertical-communications/id521890050
  • App Support: http://www.vertical.com/vertical/contact
  • Genre: Business
  • Bundle ID: com.vertical.viewpoint
  • App Size: 21.7 M
  • Version: 2.3.6
  • Release Date: May 16th, 2012
  • Update Date: April 13th, 2020

Description:

Vertical Wave IP customers can take all of the same advanced call handling and presence management features they rely on in the office with them everywhere! Included in Wave IP Version 3.0+ releases, ViewPoint Mobile provides all the benefits of one-touch access to secure call operations, company directory services, mobile messaging and real-time availability for your entire organization from any Apple iOS device running iOS 7.0 and above.

Enhanced Call Handling
• Place calls over data networks using the integrated softphone, or use your cellular number
• Single phone number for all your inbound and outbound calls
• Call redirect - seamless move active calls between devices
• Incorporate CRM or other corporate data to provide “context” to every call
• Effortlessly transfer, conference, record and manage multiple calls
• Annotate calls in real time with textual notes
Simplified Contact Management
• Single view into company directory, public and private groups and personal contacts
• Personalized “Favorites” list for frequently used contacts

Real-time Presence
• At-a-glance view of availability and personal status for entire organizations, branch offices and company departments
• Utilize custom personal statuses

Call History and Logs
• Monitor, track and report mobile call activity
• Single view of inbound and outbound call activity
• Secure mobile messaging log and usage reporting

Secure Mobile Messaging
• Message co-workers privately and securely
• Ensure compliance with automated monitoring tools for keyword identification and tagging

Visual Voice Mail
• Single voice mail box for office and mobile phone messages
• Respond to important calls first with a consolidated view of pending messages

Call Recording
• Record any call with a single click, or automatically record all calls
• Access recorded calls securely through a unified voice mail or email inbox
• Annotate recordings with textual notes for easy lookup

Sort by

Sep 27, 2015

No Support - Unreliable

We've been using the Vertical Wave hardware for 4 years, and I've had their iOS app since its release. The app must connect with our hardware to work, and connectivity is hit-and-miss, mostly miss. When it connects, functionality is spot-on. When it won't connect the app is useless. Vertical offers no direct support and forces users to work through their dealer network. My dealer has not been able to get Vertical to resolve the issue.

Aug 17, 2015

Crashes

Does not even function, crashes as soon as it opens...

Jul 16, 2015

Crashes

Won't stay open for more than a second. Seems to be a common issue, and it needs to be fixed. A corporate phone system is only as good as the soft phone functionality, and as our IT design engineer were now looking for alternatives due to this massive bug.

Jul 14, 2015

Crashes

Would be great if it didn't crash every time I opened the app

Funnyman

Nov 29, 2014

SIP phone is amazing!

SESSION RELOCATION IS AMAZING! I can’t believe I can move a SIP softphone call over to my cell phone provider if the data connection is failing. It’s amazing! Must be seen to be believed It’s amazing how fast and clear the SIP phone is once out admin got it set up on the server side. Calls connect quickly, and I don't get disconnected when going between wifi and cell data - not sure how they did that but it's great! And if my internet gets interrupted for any reason, the other side of the call automatically gets put on hold until I get back! This app has definitely changed how I connect with my coworkers, now it's not a pain anymore!

Marmacone

Nov 25, 2014

App shuts down

Ever since the last update the app won't open- it closes every time I try to open it. This is a huge issue- when will it be fixed? I've tried deleting and reloading the app
Launch Services
macOS Launch Services is an API that enables a running app to open other apps or their document files, similar to the Finder or the Dock.Launch Services eliminates apps having to query the Finder to open an app, document, or URL for them. The macOS Finder itself uses Launch Services to perform such tasks. Because the Finder performs no additional processing beyond calling Launch Services, any client using Launch Services for these purposes behaves identically to the Finder.
AVFoundation
The AV Foundation framework provides an Objective-C interface for managing and playing audio-visual media in iOS and OS X applications.
Core Foundation Framework
Core Foundation is a framework that provides fundamental software services useful to application services, application environments, and to applications themselves. Core Foundation also provides abstractions for common data types, facilitates internationalization with Unicode string storage, and offers a suite of utilities such as plug-in support, XML property lists, URL resource access, and preferences.
Core Graphics
The Core Graphics framework is based on the Quartz advanced drawing engine. It provides low-level, lightweight 2D rendering with unmatched output fidelity. You use this framework to handle path-based drawing, transformations, color management, offscreen rendering, patterns, gradients and shadings, image data management, image creation, and image masking, as well as PDF document creation, display, and parsing.
Core Location Framework
The Core Location framework lets you determine the current location or heading associated with a device. The framework uses the available hardware to determine the user’s position and heading. You use the classes and protocols in this framework to configure and schedule the delivery of location and heading events. You can also use it to define geographic regions and monitor when the user crosses the boundaries of those regions. In iOS, you can also define a region around a Bluetooth beacon.
Foundation Framework
The Foundation framework provides a base layer of functionality for apps and frameworks, including data storage and persistence, text processing, date and time calculations, sorting and filtering, and networking. The classes, protocols, and data types defined by Foundation are used throughout the macOS, iOS, watchOS, and tvOS SDKs.
Quartz Core Framework
Allow users to browse, edit, and save images, using slideshows and Core Image filters.The Quartz Composer API supports processing and rendering graphical data and allows developers to create custom patches for the Quartz Composer developer tool. ImageKit provides user interface support for browsing, editing, and saving images, showing slideshows, and browsing and previewing Core Image filters. PDFKit is a technology that allows applications to display and manipulate PDF documents.
Security Framework
Secure the data your app manages. Protect information and control access to your app.
System Configuration F...
This collection of documents describes the programming interfaces of the System Configuration framework. The System Configuration framework provides functions that determine the reachability of target hosts in both a synchronous and an asynchronous manner. It also provides error detection facilities.
UIKit
The UIKit framework (UIKit.framework) provides the crucial infrastructure needed to construct and manage iOS apps. This framework provides the window and view architecture needed to manage an app’s user interface, the event handling infrastructure needed to respond to user input, and the app model needed to drive the main run loop and interact with the system.
Data sourced from MixRank, the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn More.
Vertical Communications receives up to 0.2M pageviews per day.

They are headquartered at Santa Clara, CA, United States, and have 3 advertising & marketing contacts listed on Kochava. Vertical Communications works with Advertising technology companies such as Google Remarketing, Google Adsense, DoubleClick.Net, Dstillery, Neustar AdAdvisor, Aggregate Knowledge, AOL-Time Warner Online Advertising, AdRoll, Twitter Ads, AppNexus, Openads/OpenX, Yahoo Small Business, Facebook Custom Audiences, IponWeb BidSwitch.