Opinionlab
OpinionLab, a Verint Company, empowers you to leverage the Voice of your Customer to make smarter and faster business decisions. How? By enabling you to give your customers a voice from within their customer experience, completely on their terms, capturing rich context regarding their feedback, and then applying advanced analytics to take real-time and targeted action. The result: improvements to the consistency and quality of your CX that deliver measurable business impact. Why do hundreds of the worldÍs best known companies trust OpinionLab to listen to their customers and take action on what they say? Because for over a decade, weÍve provided a unique approach to gather customer-initiated feedback together with the rich context and advanced analytics to create customer centric cultures and empower smarter and faster business decisions.
Information Technology and Services
50 - 200
Chicago, IL, United States
About

OpinionLab, a Verint Company, empowers you to leverage the Voice of your Customer to make smarter and faster business decisions.

How? By enabling you to give your customers a voice from within their customer experience, completely on their terms, capturing rich context regarding their feedback, and then applying advanced analytics to take real-time and targeted action.

The result: improvements to the consistency and quality of your CX that deliver measurable business impact.

Why do hundreds of the worldÍs best known companies trust OpinionLab to listen to their customers and take action on what they say?

Because for over a decade, weÍve provided a unique approach to gather customer-initiated feedback together with the rich context and advanced analytics to create customer centric cultures and empower smarter and faster business decisions.

Site Traffic
  • 43059 Global Rank
  • 10138
    United States
  • 3.03 M Estimated Visits
Traffic Sources
  • Referrals
    90.34%
  • Direct
    5.17%
  • Mail
    3.28%
  • Search
    0.69%
  • Social
    0.30%
  • Display
    0.22%
Geography Breakdown
Powered by
Alexa Traffic Data
Global Rank 7,421
30
United States Rank 1,909
3,317
United States Page Views 66.2%
27.1%
Top Countries
Top Search Keywords
  • Auckland
Mobile App Data
MixRank is the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn more.
  • 4 SDKs
  • 3 Total reviews
  • App Url: https://itunes.apple.com/app/opinionlab-a-verint-company/id341889514
  • App Support: http://www.opinionlab.com/contact/
  • Genre: Lifestyle
  • Bundle ID: com.dialogcentral.Feedback
  • App Size: 3.36 M
  • Version: 1.6.3
  • Release Date: December 23rd, 2009
  • Update Date: June 28th, 2012

Description:

When waiting in a long line, standing in a dirty dressing room, or dealing with a rude waitress, don’t you wish you could talk to the boss? Or better yet, the boss’s boss?

Now you can, whether the boss is in the back room or a board room 5 states away.

OpinionLab Feedback is a landmark innovation in the customer-feedback industry: the 1st portable, universal comment card.

Use this mobile app to talk to any business at anytime, and we’ll deliver your feedback directly to the business owner or manager.

+ How It Works +

These days, customer voices create real change. So companies want to hear from you and react to what you say.

At OpinionLab, we know how to listen well. So businesses hire us to collect your feedback through a simple mobile interface:

1. You select a business from a geolocator list
2. You type your comments and ratings into a brief comment card
3. We deliver your feedback directly to the company

Then what? Sometimes, you’ll hear back. Businesses might even offer you coupons or discounts to thank you for your time.

But whether or not you receive a response, rest assured, you’ve communicated with the company. Even if you comment on a business that isn’t our client, we send them your feedback anyway—because, like you, we believe that the people upstairs should listen.

Patent Pending

Sort by

geo handyman

Apr 20, 2014

No results to searches

I'm in the northern part of Chicago and get no results either automatically through the 'geolocator' or with a specific name search. Not ready for prime time.

Old-School Skier

Feb 14, 2012

Great idea.

Keep up the good work!

tjdchi

Sep 06, 2010

Great start....

Love the concept of this app. There are some minor stability issues, but overall I really enjoy this. Next update please include a choice for proximity/distance...
Core Location Framework
The Core Location framework lets you determine the current location or heading associated with a device. The framework uses the available hardware to determine the user’s position and heading. You use the classes and protocols in this framework to configure and schedule the delivery of location and heading events. You can also use it to define geographic regions and monitor when the user crosses the boundaries of those regions. In iOS, you can also define a region around a Bluetooth beacon.
SBJson for Objective-C
SBJson (aka json-framework) JSON (JavaScript Object Notation) is a light-weight data interchange format that's easy to read and write for humans and computers alike. This library implements strict JSON parsing and generation in Objective-C.
UIKit
The UIKit framework (UIKit.framework) provides the crucial infrastructure needed to construct and manage iOS apps. This framework provides the window and view architecture needed to manage an app’s user interface, the event handling infrastructure needed to respond to user input, and the app model needed to drive the main run loop and interact with the system.
ZXing (Zebra Crossing)
ZXing (“zebra crossing”) is a barcode image processing library implemented in Java, with ports to other languages. It has support for 1D product, 1D industrial, and 2D barcodes.
Data sourced from MixRank, the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn More.
Opinionlab receives up to 0.4M pageviews per day, in countries such as United States.

They are headquartered at Chicago, IL, United States, and have 3 advertising & marketing contacts listed on Kochava. Opinionlab works with Advertising technology companies such as Turn, Google Remarketing, Chango, The Trade Desk, Neustar AdAdvisor, Dstillery, AOL-Time Warner Online Advertising, BlueKai, DemDex, AppNexus, DoubleClick.Net, Atlas, Resonate Insights, ReTargeter, Google Adsense, Media Innovation Group, Facebook Exchange FBX, AppNexus Segment Pixel, MLN Advertising, ExactTarget, Ezakus, BlueKai DMP, LinkedIn Ads, Bizo.