Granite is a dynamic and rapidly growing company serving the exciting and demanding Telecommunications market. The success we have achieved to date has been the direct result of the outstanding team of people that make up our company. It is a team that is committed to satisfying customers by producing, and supporting high quality, cost effective telecommunications solutions.
We gain satisfaction from exceeding our customer expectations by doing the best possible job we can, and continuously improving what we do and how we do it. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite is one of the premier telecommunications solutions providers for businesses across the United States and Canada. With unparalleled North American coverage, Granite is the leading corporate phone service provider to multi-location companies through our scalable solutions, customized to manage all your local, regional and national locations. Through long-term commercial wholesale contracts, Granite offers dial-tone, infrastructure solutions, advanced data services, broadband, and security services to our customers at significant savings. Enjoy on-line location pre-qualification, order entry, order tracking and revenue reporting along with premier account managers.
- Company Name:Granite Telecommunications
(View Trends)
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Headquarters: (View Map)Quincy, MA, United States
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Telecommunications
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1,000 - 5,000 employees
- 358100 Global Rank
- 67013 United States
- 116 K Estimated Visits
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Direct78.23%
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Search20.55%
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Referrals0.78%
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Social0.44%
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Display0.00%
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Mail0.00%
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98.56%
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0.67%
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0.28%
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0.19%
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0.15%
- 100 Downloads
- 10 SDKs
- 0 Total reviews
- App Url: https://play.google.com/store/apps/details?id=com.Granite.GraniteConnectApp2
- App Support: http://www.granitenet.com
- Genre: business
- Bundle ID: com.Granite.GraniteConnectApp2
- App Size: 14.8 M
- Release Date: October 18th, 2019
- Update Date: May 11th, 2021
Description:
The Granite TechTalk Mobile App provides field technicians with unprecedented access to real-time job availability and status. The app bridges the gap between field and office and allows for seamless transmission of job site details from solicitation through dispatch completion.
The mobile app has been developed specifically for the Granite Field Service technician’s needs. No longer does a technician need to rely on a printed work order or sign off sheet. Every detail of the job is available directly on the technician’s phone or tablet, allowing the tech to be more prepared and more efficient.
Techs will have access to full job details from the moment that the job is routed to them. Attachments, forms, and required deliverables will all be available to be downloaded for print or to be filled out directly on their device. The app has the ability to communicate back to the Technician’s own Dispatch manager, or back to Granite directly. A couple quick clicks in the app is all it takes to provide and ETA, or send a message to the Project Manager to get more info. A Direct link to a video conference with Granite’s in-house technical experts helps field techs get the support they need as if the PM is right in the room with them. When a tech is ready to report closeouts, an easy-to-use form captures all the dispatch details and even a customer signature without ever having to pick up a pen. Take photos in the app, or upload existing photos directly from the mobile device’s gallery. All photos and documents uploaded and submitted in the Connect app are delivered directly into the Granite system. No more calls and emails to track down closeouts that were delivered verbally or sent in via email. Tech closeouts entering the Granite system automatically means tickets are closed and billed faster.
The Granite TechTalk App is the new must-have for the Granite tech’s tool-kit.
They are headquartered at Quincy, MA, United States, and have 2 advertising & marketing contacts listed on Kochava. Granite Telecommunications works with Advertising technology companies such as Clickagy.
